Intelligent Products for the retail industry
Artificial intelligence, machine learning, and automation are transforming the retail and CPG industry. Learn how we’re helping companies deliver meaningful customer experiences.
We’re helping all domains in the retail and CPG industry drive innovation through AI/ML to ensure memorable and transformative customer experiences that optimize the path to purchase.
Deliver omnichannel experiences across channels and provide the right message to customers at the right time along their journey. Use real-time data for hyper-personalization to recommend products, offers, and enhanced service that addresses a shopper’s precise wants and needs. Sophisticated AI-powered virtual assistants deliver increased customer satisfaction at a reduced cost.
From the back of the house to the front, Intelligent Products help companies succeed in a highly competitive environment, profit from data-driven decisions faster via real-time insights across individual stores and locations, as well as ensure customer satisfaction, increased sales, and cost savings.
Reduce the complexity of the planning process. Forecasting becomes more educated and less of a hunch. Quickly analyze data from diverse functions—transportation, distribution, materials, and more, in real-time. Intelligent Products help detect patterns in data to anticipate bottlenecks and recommend alternate routes, improve supply chain resiliency, and reduce operation costs thanks to a proactive approach.
Use algorithms to analyze massive data sets based on customer behavior faster and more accurately than humans. Machine learning-based price optimization helps determine the best price point for the business, maximizing revenue-generating potential.
Maximize uptime and reduce potential incidents using predictive maintenance for production line equipment. Proactively identify production issues and send notifications to ensure goods are produced on time and within budget. In some cases, machinery and equipment can self-repair based on automated triggers, lowering maintenance costs. Ensure quality control with more robust inspections based on automation.
Intelligent Products are helping the retail and CPG industry increase operational efficiency, reduce cost, and increase profits all while ensuring employee and customer-centricity.
Generate deep insights across the lifecycle to direct business planning and decisions
Support complex processes that require multifaceted data, system integrations, and/or greater collaboration
Sharpen supply chain operations, production planning, and manufacturing processes with data analysis
Deliver meaningful customer experiences that optimize the path to purchase— whenever and wherever—to ensure loyalty and maximize customer lifetime value
Gain the ability to design more innovative products informed by customer input
Create a more supportive and engaging environment for front-line workers, as well as help companies achieve hiring and retention goals
Outfitting a fashion retailer with the right people and right platform
New Look is a leading fashion retailer operating in the UK and Republic of Ireland that offers products and a shopping experience based on excitement, value, and newness.
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