Intelligent Products for the retail industry

Deliver omnichannel experiences across channels and provide the right message to customers at the right time along their journey. Use real-time data for hyper-personalization to recommend products, offers, and enhanced service that addresses a shopper’s precise wants and needs. Sophisticated AI-powered virtual assistants deliver increased customer satisfaction at a reduced cost. ​

From the back of the house to the front, Intelligent Products help companies succeed in a highly competitive environment, profit from data-driven decisions faster via real-time insights across individual stores and locations, as well as ensure customer satisfaction, increased sales, and cost savings. ​

Reduce the complexity of the planning process. Forecasting becomes more educated and less of a hunch. Quickly analyze data from diverse functions—transportation, distribution, materials, and more, in real-time. Intelligent Products help detect patterns in data to anticipate bottlenecks and recommend alternate routes, improve supply chain resiliency, and reduce operation costs thanks to a proactive approach. ​

Use algorithms to analyze massive data sets based on customer behavior faster and more accurately than humans. Machine learning-based price optimization helps determine the best price point for the business, maximizing revenue-generating potential. ​

Maximize uptime and reduce potential incidents using predictive maintenance for production line equipment. Proactively identify production issues and send notifications to ensure goods are produced on time and within budget. In some cases, machinery and equipment can self-repair based on automated triggers, lowering maintenance costs. Ensure quality control with more robust inspections based on automation. ​